NVIDIA’s SHIELD tablets hit a snag with Android Marshmallow update

By Eugene Smith, | February 11, 2016

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NVIDIA has paused rolling out Android 6.0 Marshmallow update for its SHIELD tablets, following concerns over its impact on Wi-Fi connection.

It is said that users who updated their SHIELD tablets to Android Marshmallow automatically lost out on Wi-Fi connectivity, Ecumenical News reported. As soon as users tried to turn their tablet on, they noticed that they did not have Wi-Fi connection. Some users also found out that Android 6.0 update was automatically resetting their MAC address to 02:00:00:00:00:00:00.

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Losing out on Wi-Fi has been frustrating for users since tablet allows only Wi-Fi connectivity. Hence, many users took to complaining of these problems in NVIDIA forums.  NVIDIA has been unable to fix this problem so far.

Meanwhile, according to Android Police, NVIDIA has posted a string of temporary measures for its users, which includes rebooting the tablet for two to three times, power cycling tablet for three to four times or leaving tablet powered off for a few hours. If none of these measures work, NVIDIA's customer care has asked users to email a screenshot of their Advanced Wi-Fi page.

Based on the information gathered, it is said that restarting of tablets has not been able to solve this problem; however, many users have also posted that update problem could be solved by restoring tablet to its factory settings. NVIDIA is presently working on identifying and fixing update problem. It has meanwhile asked users to hold off on installing Android 6.0 Marshmallow update and wait for further instructions.

NVIDIA's Shield Tablet was released in July 2014. It has an 8-inch screen offering a resolution of 1920 x 1200 pixels. It is an Android based device, and according to GS Marena, NVIDIA Shield tablet has garnered positive reviews.

Android Marshmallow follows Android Lollipop, and according to Trusted Reviews, Google's new Android update has interesting features, which includes a more efficient digital assistance, support for fingerprint scanners, memory managers, power saving mode and many others.

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